In an era of super-specialisation and the increasing use of technology, the fundamental human connection between patient and clinician is often lost. Despite claiming to provide patient or person-centred care the focus is on diagnosis, not on the person with the diagnosis.
Efficiency is valued more than empathy. However, being present with deep attention and vulnerability can create a healing space that restores dignity and trust. Presence is not merely physical proximity but an intention to be with the patient, rather than simply doing something for the patient. Listening without judgement or the urge to fix problems allows the person to reveal themselves and to feel seen, heard and valued.
Presence can alleviate total pain, addressing not just physical symptoms but existential and spiritual suffering that often goes unrecognised. This is not a soft skill but a vital competency that humanises the care environment and enriches the life of the person and the carer.
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I would have liked to participate at the webinar, but it will not be possible because I live in Chile, where we have a 12 hours difference with Australia. I will be grateful to receive the summary of the webinar or a pdf.
I would like to register but the link just takes me to the zoom meeting. Can you help please?