Hospice celebrates national award for outstanding work with volunteers

Categories: Care, Featured, and People & Places.

John Taylor Hospice in Birmingham has achieved the Investing in Volunteers Quality Standard in recognition of the excellent work they do with volunteers.

The hospice was assessed against a range of best practice standards and excelled in all aspects of working with its volunteers.

Investing in Volunteers is the leading UK standard for all organisations involving volunteers. It’s aimed at improving the quality of their experience and acknowledging the enormous contribution made by people who give their time voluntarily.

Mark Jones, head of community engagement and volunteering at the hospice, said: “Investing in Volunteers is a standard focusing on four areas – planning for involvement, recruitment, selecting and matching people, and supporting and retaining volunteers.

“We are delighted to receive this accreditation and will be displaying our certificate and plaque in the hospice with pride. We are incredibly grateful to people who gift their time to help local families and their support has a huge impact. Not only do volunteers provide much-needed practical support for staff, patients and their loved ones but they offer friendship and enthusiasm while contributing valuable skills and experience.”

From driving patients to and from the day hospice, working in charity shops, maintaining the gardens, meeting and greeting visitors in reception to acting as community ambassadors, volunteers are an integral part of the John Taylor Hospice team.

Mark added: “In a recent survey of hospice volunteers 100 per cent of people said they enjoyed volunteering and 100 per cent said they would recommend John Taylor Hospice as a place to volunteer, which was wonderful to hear.”

For more information visit John Taylor Hospice