The North West Coast Learning Collaborative (NWCLC) is formed of six education centres: The End of Life Partnership in Cheshire, The Terence Burgess Education Centre at Queenscourt Hospice in Southport, St Catherine’s Hospice in Preston, St John’s Hospice in Lancaster, St Mary’s Hospice in Ulverston and The Marie Cure Palliative Care Institute in Liverpool.
The network’s brief is to support the regional workforce delivering end of life care. It has developed the education programme including full resources and materials, and will provide guidance, support, evaluation and quality assurance for the programme across the region.
Nine education hubs are currently delivering ‘train the facilitator’ two-day courses to identify staff from organisations across 10 localities, who will subsequently take the role of facilitator and Advance Care Planning (ACP) ‘champion’. Once facilitators have undertaken this training course they will deliver the one-day ACP/difficult communications course to a minimum of 40 staff per facilitator resulting in 800 staff per locality. Frontline staff from health, social and voluntary sectors will be able to take part in the course within their locality.
In addition, an independent evaluation of the programme has been commissioned from Edge Hill University Evidence-based Practice Research Centre.
Although it is early days for the project, to date there have been 71 facilitators trained who have already gone on to deliver the one-day course to 226 attendees. Professor Jack from Edge Hill University said:
“An interim report has shown increases in pre and post confidence levels of facilitators undergoing the training and feedback such as “My confidence has increased from the last two days of training and I am looking forward to being part of the facilitator programme” and “Excellent course, very well delivered, clearly laid out”. Those attending the one-day course have reported increases in their knowledge of ACP, and more confidence in doing ACP within their roles”.
Feedback received by the course facilitators is also proving to be very positive. Commenting on the two-day course, one facilitator said:
“The package is detailed but comprehensive and well-constructed – gives me confidence to deliver it. Experience gained on two days has given me confidence and food for thought about delivery.”