Newham launches MyWishes ‘End of Life’ digital support platform for residents

Categories: Care and Community Engagement.

Newham residents will benefit from advice and support on ‘End of Life’ planning, thanks to the launch of the Council’s new MyWishes online platform.

MyWishes, commissioned by the Council and tested with residents, can be used to document and share future care and ‘end of life’ choices. The aim is to ensure wishes are understood and followed should a resident lose capacity to make decisions or communicate them. Planning in advance is the best way to help reduce the administrative confusion and stress experienced by loved ones after a death.

Cllr Neil Wilson, Cabinet Member for Health and Adult Social Care, said: “Death remains a taboo subject in society, meaning that many people are uncomfortable with or unsure about discussing what will happen with their affairs after they pass.

“This platform will make it far easier for Newham residents to make plans in advance and will relieve much of the stress and difficulty faced by loved ones following a bereavement.”

MyWishes empowers residents to make ‘Advance Care Plans’ for their health and social care preferences. It also enables residents to document what they would like to happen with their physical property and their digital content (sometimes referred to as ‘digital assets’).

Other features include documenting funeral wishes, writing or recording a self-authored obituary, making plans and leaving goodbye messages to family and friends to be published after death.

After tasks have been completed residents can print their documents at home and email them to loved ones, their GP and anyone who might be involved with their care in the future. The platform is free and has been adapted to better support residents. It has the support of a number of key local charities operating across Newham.

To accompany the platform, the Council has co-designed a Planning Ahead leaflet supporting residents to better understand the options available to them to plan ahead for their future care and for after their death. This is something all of us can do – it is never too early – you do not need to wait until you are unwell or over a certain age.

Planning and Preparing for Later Life is one of the five priority areas of Newham’s Ageing Well Strategy, which provides a comprehensive approach to improving the health and wellbeing of residents aged 50 and above. The Council is committed to supporting residents as they age and making plans for later life and after death is a crucial part of that process.

For further information or to register visit


Further copy to empower society when making plans for themselves, the possessions and people who are important to them
Getting started
Everyone in the UK can document and share their future wishes by registering for a free account. To do so visit Once you have registered you will receive a confirmation email from MyWishes with a confirmation link contained within it. Clicking on this link will authenticate your account and email credentials. You will now be able to login to MyWishes using the email and password credentials provided. Please finish setting up your account once registered and enter your postcode. You will now have access to all of the future planning services on MyWishes and no costs will be incurred when using the service.
Sharing your wishes
After you have created a document (for example your advance care plan, last will and testament, funeral wishes or a digital will for your online accounts) download and share the document. Some documents should be signed and witnessed offline. Some documents do not require a signature. An instruction video is provided for each service and further instructions are provided with each document once downloaded or printed.
You might want to share documents with your GP, anyone who might be involved with your care in the future and a friend or family member. We recommend that you also keep a ‘hard copy’ in your home. We also recommend that you talk about your wishes with at least one person who you trust and your GP should you wish to do so.


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