Patient Services Manager

Categories: Leadership.

Patient Services Manager 37.5hpw
Salary: Hospice pay scale 7 (min £33 279 to max £40 934)

St Cuthbert’s Hospice opened its doors in September 1988, situated on the outskirts of Durham in beautiful and peaceful grounds providing a therapeutic setting for patients and visitors alike. Our 11 bedded palliative care In Patient Unit provides individualised care planned to support the total well being of each person, taking into account their physical, psychological, social and spiritual needs. It provides holistic care for patients with life limiting illness. St Cuthbert’s Hospice is a well established and greatly appreciated part of the community with a workforce comprising on average of 70 staff and over 360 volunteers. We are highly regarded for our quality of service and the first Adult Hospice in the country to be graded “outstanding” by the Care Quality Commission. Please see the full report at 

We believe in the importance of quality of life, which helps people with life-limiting illnesses make every day count.

Our mission: to make every day count for those affected by life-limiting illnesses

Our vision: To be a Centre of excellence within our community and to provide all embracing, compassionate and individualised care to all those affected by life-limiting illnesses, at a time and a place that is right for them

Our Values: Integrity, Professionalism, Choice, Reputation

If you believe in and can demonstrate our values, are ready for an exciting opportunity that will not only impact on patient care but will be challenging and rewarding on a personal level this could be the post for you. The successful applicant will be required to contribute in the continuing development of services and ensure that the planning, delivery and quality of care is within a safe and effective environment.

You will have post registration experience in palliative care and evidence of professional and personal development. You will posses a palliative care specialist qualification and evidence of clinical skills training or willing to work towards these. 

As an employee of St Cuthbert’s you will benefit from 25 days annual leave + 8 bank holidays on appointment, increasing to 27 days + 8 banks holidays after 5 years service. We offer a group pension scheme or will honor NHS pensions for those currently contributing to the scheme. 

St Cuthbert’s Hospice is committed to promoting equality and diversity within the workforce and welcomes applications from all sectors of the community. 

A job description, person specification and application form can be downloaded from our website at, request a hard copy from the HR office on 0191 3746174 or email

Closing date for applications: Friday 27 March 2015. Please contact Fiona Vallis, Clinical Services Manager 0191 3861170 to discuss this role. If you have not heard by 17 April 2015 please assume you have not been shortlisted.

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