Care Coordinator

Categories: Leadership.

We’re Seeking Exceptional People to Join Our Team

Mississauga Halton Community Care Access Centre (CCAC) is committed to providing outstanding care -every person, every day.

As one of 14 CCACs across Ontario, our staff help patients and families plan and make informed choices about their health care options. To do this, they work in partnership with patients, families, care providers, hospitals, Primary Care, long-term care homes and others.  At the heart of our work is quality community care that focuses on meeting each patient’s best interests and needs working in partnership across the Mississauga Halton region to ensure seamless delivery of quality care. Whether a job involves direct patient contact, supports those who interact with patients daily, or focuses on regional programming, we empower every employee to focus on our patients and their families.   As demand for Mississauga Halton CCAC services continues to rise, we have a strategic plan that positions us to successfully meet this challenge. Integral to this plan is having exceptional people in place.

For more information on Mississauga Halton CCAC, please visit our website at

We are currently recruiting a Care Coordinator for our Palliative Team

Competition #: FY1516-159

Date Posted: March 16, 2016            

Start Date: April 2016

Reports to: Director, Palliative Care

Job Rate: CUPE Salary Band 5: $36.77 – $42.79 per hour

Category: Temporary Full-time (to April, 2017)

Team: Palliative

Primary assigned location:  2655 North Sheridan Way, Mississauga


The Mississauga Halton CCAC has an exciting opportunity for a Care Coordinator to join the Palliative Team during a time of strategic focus on palliative care within the Mississauga Halton LHIN region and across the province. Transformation of Palliative Care is a strategic initiative for Mississauga Halton CCAC, and we are seeking passionate, collaborative and creative professionals to join our team.   We are seeking an excellent communicator, critical thinker, lifelong learner and problem solver.

The Palliative Care Coordinator competencies include: clinical expertise in palliative care, patient and family-centred, ethical decision-making, collaboration with a variety of different stakeholders, and demonstrated leadership with inter-professional teams, including providers within the circle of care for individual patients and caregivers, and among the community with partners and colleagues.  Experience in medication management and/or medication reconciliation and familiarity with medical diagnoses and disease trajectories are critical skillsets that will be a focus of recruitment.

Responsible for:

  • Providing care coordination to patients with palliative needs, supporting patients with palliative needs to remain at home and in community through stable, transitional phases, and end of life.
  • Development of individualized, collaborative care plans and care conferencing
  • Facilitating communication and collaboration between the inter-professional care team for each patient
  • Home visits and telephone communication with patients and caregivers; liaison with primary care providers and members of a patients circle of care.
  • Assessing, planning, coordinating, implementing and reviewing patient needs and services
  • Providing information to patients and referrals to alternate community resources
  • Responding to inquiries and request for care in accordance with the patient’s needs; identifies risk factors and urgency for care


  • A registered health or social work professional including:  registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker.
  • A member in good standing with their applicable regulatory body below:
    • College of Nurses of Ontario
    • College of Physiotherapists of Ontario
    • College of Occupational Therapists of Ontario
    • College of Audiologists and Speech Language Pathologists of Ontario
    • Ontario College of Social Workers and Social Services Workers
  • A University degree preferred. An equivalent combination of education and experience may be considered.
  • Minimum two years recent experience in community health or a related field (acute, hospice, home and community care settings).  If allied health professional, relevant clinical medical experience required.
  • Palliative experience preferred.
  • Knowledge of community resources and demonstrated ability to collaborate and establish/strengthen care teams
  • Knowledge and experience in Care Coordination, including clinical strength in assessment, care planning, system navigation, health outcomes monitoring, direct support (i.e., self-management principles), collaboration with key system partners
  • Demonstrated skill and experience in providing care in a manner that is culturally responsive and effective with individuals from various backgrounds and diversity.  
  • Computer literacy and keyboarding skills required
  • Valid driver’s license and access to a reliable motor vehicle
  • Insurance that includes driving for business purposes and minimum liability of $1,000,000.
  • Ability to communicate in French or other languages an asset.

Thank you for your interest in joining our exceptional team at Mississauga Halton Community Care Access Centre (CCAC).  

To apply for this vacancy please submit a resume with covering letter referencing Competition #FY1516-159 via the following link:

Mississauga Halton CCAC is a respectful, caring and inclusive workplace, committed to Employment Equity.  We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities.  We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities.  Applicants need to make their accommodation needs known when contacted.

To receive any Mississauga Halton CCAC document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.

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