HM Revenue & Customs is introducing the new online system for making Gift Aid repayment claims in response to customer feedback to make claims quicker and easier. From April 2013, charities will be able to make claims online or by using external software, and there will be a new paper repayment claim form for people who do not have access to the internet.
HM Revenue & Customs is encouraging people to prepare for April 2013 now, as there will be some changes to the donor information that charities will need to provide with their claims. They are suggesting that charities:
- ensure donor details are up to date and in a compatible format for the Charities Online system
- ensure everyone involved in the Gift Aid process is aware of the changes
- check software requirements.
More information is available on the HM Revenue & Customs website.