Charity Super.Mkt is back with a new pop-up store which opened on Friday 24th March at The Oracle in Reading, following its phenomenal sales success at Brent Cross in London, which raised over £300,000 for U.K charities and reinvented charity shopping.
The ‘department store for second-hand style’ made headlines and put second-hand shopping on the national agenda. Now, founders Wayne Hemingway and Maria Chenoweth aim to replicate this success with a pop-up at a second Hammerson destination extending the partnership.
Footfall and sales success
Charity Super.Mkt exceeded expectations when it opened at Brent Cross, with over 40,000 second-hand items sold in just 41 days of trading, and over 26,000 customers flocking to snap up pre-loved clothes and accessories from household names including Zara , Ralph Lauren and Burberry. Additionally:
- Footfall was up 7% on opening weekend vs previous weekend
- Projected turnover for the whole month was achieved in only 4 days
- Over 40,000 items were sold, saving 11.4 tonnes of clothing and shoes from going into landfill, selling this amount of secondhand goods saved 102 tonnes of Co2 and 18,000 cubic metres of water
- Busiest trading day saw 755 transactions equating to over £20,000 (raised for charity)
- Over £370,000 raised for U.K charities
Charities: greater bottom line
This novel and innovative business model enabled the charities to collaborate for the first time and attract and engage new customers in a fun shopping environment with DJs on the weekend. Through the Brent Cross pop-up:
- Shelter will be able to pay for an additional 1,000 webchat housing advice calls
- Money raised by Cancer Research will fund 96 more days of Cancer Nurses
- TRAID will use its proceeds to support a new project providing schooling for the children of waste pickers at Dhaka’s Matuail landfill site
- Local charity, All Aboard, generated an average selling price 21% higher than its high street shops, enabling more money going to provide residential care for the elderly
- North London Hospice will be able to fund an associate community nurse to deliver care to a patient in their own home 300 times
Targeting Reading’s young eco-minds
According to TRAID’s YouGov survey, 65% of us now wear something second-hand, while 80% of secondhand purchases being made through charity shops.
This renaissance in pre-loved shopping has been spearheaded by Gen Z and Millenials, who are more conscious of the impact their spending has on the planet and are attune to using platforms such as Depop and eBay to buy and sell second-hand clothes to create unique looks.
Charity Super.Mkt has hit this audience on Tik Tok, with our first tagged Tik Tok going viral before doors even opened at Brent Cross.
As such, Reading’s 23,000 strong student population made it the perfect location for Charity Super.Mkt’s first pop-up outside of London and an opportunity to provide a destination for the town’s burgeoning ethically conscious shoppers to contribute to the ‘green circular economy’ and support the environmental benefits that second-hand shopping brings.
Wayne Hemingway said:
“Charity Super.Mkt surpassed all expectations at Brent Cross and now we are going to prove that the concept works nationwide.
Next stop is The Oracle, Reading, where we have gathered a revolving cohort of national, local and regional charities who have all been squirrelling away great second-hand pieces.
Whether you live in Reading, Basingstoke, Slough, Newbury or whether you just want to hop on the Elizabeth line from London, don’t miss the second edition of what could well be the hottest retail concept in the UK right now.”
Maria Chenoweth, CEO of TRAID, commented:
“My career and ambition has always been to promote second-hand fashion as the most fun and impactful way to dress ourselves. The creation of Charity Super.Mkt has brought charity retailers into mainstream retail, gaining locations that would have otherwise been inaccessible.
“Charity Super.Mkt gives charities the opportunity to raise more funds, and that means more nursing time in hospices, more support for animals, more research into cancer and in TRAID’s case, more support for the people who make our clothes.
The success of our first pop-up at Brent Cross has shown overwhelming support for the concept and for charity retail, and we’re excited to take Charity Super.Mkt outside of London to its new home at the Oracle in Reading.”
Sarah Tinsley, Director of Marketing & Placemaking at Hammerson (joint owner and asset manager of The Oracle) said:
“Charity Super.Mkt’s impact has been incredible. It has reconnected customers to our destinations in ways we didn’t envisage, with legacy shoppers returning, and created a new narrative for sustainable fashion in-store and digitally.
Our aim is to diversify the brand mix at The Oracle through new concepts and experiences, so we hope customers continue to reinvent their fashion style and in turn make a positive impact on the environment.”
Andy Briggs, General Manager at The Oracle said,
“Charity Super.Mkt is an innovative shopping concept which will support local as well as national charities and we’re delighted to be bringing them to The Oracle. We hope as many visitors as possible not only shop in the new pop-up but also take a rummage through their own wardrobes to donate their pre-loved items to boost the charities even further.”
Contributing charities: Age UK, Havens Hospice, Marie Curie, Blue Cross, Cats Protection, Daisy’s Dream, DEBRA, Helen & Douglas House, Shaw Trust, Shelter, Smart Works, Sue Ryder, Thames Hospice and TRAID. The new pop-up will be staffed partially by volunteers.
Charity Super.Mkt is located in the former Topwill and will open from Friday, 24 March until Sunday, 30 April.
Customers are encouraged to donate a pre-loved item in-store.
Some Key stats (Source: Statista – ‘Second-hand retail in the UK: Statistics & Facts, Aug 2022’)
For additional insights and data please refer to the Charity Retail Association’s Quarterly Market Analysis July-September (Q3) 2022.
- Number of second-hand stores in the UK – 3,820
- Revenue from UK charity shops annually GBP746m
- Revenue from ethical clothing sales in the UK GBP57m
- Clothing was the most popular item that consumers purchased second-hand in 2022. 34% of UK consumers buy second-hand clothes
- The increased interest in second-hand articles has many drivers behind it, and affordability and the consumer’s wish to live a more sustainable life are the leading ones across the UK.
- eBay, one of the world’s earliest second-hand marketplace players, is used by 70% of UK consumers
- Charity retail saves local councils at least $27 million a year by diverting clothes from landfill. Currently, 73% of clothes produced worldwide goes to landfill each week. In the UK we throw 11 million items of clothes away a year
- The fashion industry is one of the top most environmentally damaging and polluting industries in the world
- Research carried out by think tank Demos found that charity retail is a lifeline to struggling town centres, they found that charity shops maintain footfall on high streets, provide affordable clothing and are places to have a friendly chat or volunteer, leading to improved community cohesion and wellbeing
- Charity retail hits the kind of influential consumer brands are seeking right now – 60% of people in the UK now wear something second hand with 80% of people sourcing their second-hand purchases through charity shops (ThredUp Resale Report)
- Conscious shopping is no longer an alternative lifestyle, it’s a mainstream choice – one driven by social and environmental values. A 2020 survey from GlobalData found that 45% of shoppers are actively searching for sustainable products, goods and services citing that second hand clothing and fashion is seen as more accessible and inclusive than sustainable fashion. 2/3 consumers state they aspire to buy more second-hand fashion
Charity Super.Mkt is a concept for social and environmental good, where people can shop the best of charity retail all in one place. A mix of household names and local favourites, brought together as a purposeful collective.
Spaces given to Charity Super.Mkt reduce carbon emissions through retailing goods that need no new production or supply chains- our spaces are the best of reuse, turning unwanted into wanted. The goal is to showcase what the future of retail could be – purposeful, sustainable, ethical, whilst providing the best experience and opportunities for its community. Charity Super.Mkt aims for the highest standards of ESG (Environmental, Social, and Governance measurements), accessibility, diversity, inclusion and community benefit to become a dedicated destination for 21st century ethical living. Charity Super.Mkt also responds to place, working with local charities so local spend goes to local benefits and causes. Global studies have shown that the societal direction of travel is more purposeful. We’re starting to value health, happiness, mental wellbeing and environmental impact over conspicuous consumption, profit and status. Charity Super.Mkt aims to be a destination which purposefully connects communities, drives social innovation and addresses the climate crisis.
Charity Super.Mkt is a solution bringing charity retail into the 21st century, giving a new, long term, worthwhile (not meanwhile) purpose to vacant large scale retail spaces in our towns and cities, which will demonstrate a sustainable way forward for retail and provide a new anchor for high streets.