The Information Standard is an independent certification programme, supported by NHS England, dedicated to improving the quality of health and care information for the public.
Seeing The Information Standard logo on a publication is an easily recognisable indication that the information provided by the publication can be trusted.
Any organisation achieving The Information Standard has undergone a rigorous assessment to check that the information they produce is clear, accurate, balanced, evidence-based and up-to-date.
Now that St Luke’s is a certified member, it will be able to use the quality mark on all their future care and treatment information leaflets.
Sharon Quinn, Community Services and Development Manager and project lead, explains: “We want to assure people that information we issue about our care and treatments are of the highest quality so we put ourselves forward to form one of approximately 20 pilot sites for the scheme throughout the country.
“In order to receive accreditation we had to demonstrate the process we use to develop and produce leaflets about the care and treatments we provide. Our process was assessed against 25 different criteria which included standards aimed at ensuring information we give is accurate, current, trustworthy and written in a way that is clear and easy to understand.”
Chief Executive Eileen Marshall added: “We are delighted to receive this accreditation because ultimately what this means is that people can look out for our literature carrying the Information Standard mark which is a simple way of them knowing that they are receiving information that will help them make well informed decisions about their health care choices, which is really important for their well-being and health.”