Greenwich & Bexley Community Hospice appoints new Director of Care and Service Transformation

Categories: Care, Featured, Leadership, and People & Places.

Greenwich & Bexley Community Hospice (GBCH) has appointed a new Director of Care and Service Transformation to oversee the operation and development of its care services.

The appointment comes at an important time for the Hospice who were recently named London Regional Winner in the Excellence in Healthcare Award category of the prestigious NHS Parliamentary Awards 2020. The Hospice has also been recognised for the leading role it played locally in its response to the COVID-19 pandemic.

Having recently revised its governance structure and following the learning and challenges of the Coronavirus pandemic, GBCH has embarked on a programme of recovery and transformation that will shape the Hospice’s future strategy, operations and service delivery. The appointment of a new Director of Care and Service Transformation will be pivotal to developing and delivering on the new strategy, to enable the charity to respond to future challenges and changing needs for palliative and end of life care.

Graham Turner will join GBCH’s Senior Leadership Team and will take on a central role working with his team to shape the strategic direction for the Hospice’s Clinical Service. A key area of this will be to ensure that the Hospice continues to strive to achieve the highest standards of patient care possible, with patients and their families at the centre of all planning.

He will support the Chief Executive, Operational Clinical Leads, colleagues in the senior leadership team and the Board of Trustees to develop and deliver the Hospice vision and future strategy.

Graham brings with him a wealth of experience. He is a paramedic and has worked in the military, the NHS and in charitable hospices and will bring the full range of experience to help the charity to care for people accessing palliative care services across the whole Greenwich and Bexley system.

Graham said:

“I am delighted and truly grateful to be joining the team GBCH. Given the international impact the pandemic has had, alongside the long overdue reprioritisation of death and dying on many agendas, I am excited and passionate in stepping into this role and working with the team as well as local and national stakeholders, to ensure we transform palliative and end of life care for all involved for the better.”

Kate Heaps, Chief Executive said:

“I am extremely excited about Graham joining our team. He will be joining us in a new role, having held the previous Director of Care post vacant for over four years. Graham was selected after an extremely rigorous selection process and we are confident that he will complement the skills in our Hospice Leadership Team to lead the day to day operations and development of our clinical services as well as the wider Hospice as a whole.

With Graham in our team we will have even more capacity to adapt our services to support an increasing number of patients, develop and take care of our staff and think differently about our role as leaders in end of life care across the whole of Royal Greenwich and London borough of Bexley.”

Graham took up his post on 20 September 2021.



About GBCH:
● Greenwich & Bexley Community Hospice is a local charity dedicated to providing free, high-quality palliative care and support to local people who have been diagnosed with a terminal illness, their families and professional carers.
● They are a leading provider of specialist palliative care, support and education in the two boroughs and have been rooted in the community for over 25 years.
● Patients can access services through the Hospice at Home service, the Queen Elizabeth Hospital (Woolwich), 19-bed inpatient unit in Abbey Wood, and in community care homes.
● Greenwich & Bexley Community Hospice supports patient wellbeing and provides physical, emotional, social, spiritual and psychological care and guidance to support individuals to be prepared, without fear or anxiety and to live independently for as long as possible. Care extends to the loved ones and carers of the patient.
● The Hospice relies on retail sales, fundraising and donations to deliver its vital work in the community and to lead the way in clinical practice and so continues to drive forward the development of positive partnerships with a wide range of supporters within the community.
● The Hospice aims to raise £5 million every year and run fundraising events throughout the year
● Greenwich & Bexley Community Hospice has 16 retail stores across the two boroughs

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