In this advertorial, technology company Eproductive explain how their client support can benefit the charity retail sector.
At Eproductive all the services we provide to the charity retail sector – including our EPOS system, EPR Touch – have one thing in common: they all come with our sector-leading client support. Many of our clients are happy to talk about their experience of our service and answer any questions you may have. Here are some of the ways in which our client support is leading the way in charity retail.
Unrivalled sector knowledge – With decades of experience in the sector our team cares deeply about charity retail and knows the business inside out. We work alongside you to ensure that you get exactly what you need from our systems.
Specialists in Retail Gift Aid – As the people who introduced Retail Gift Aid to the sector, we are proud of our close working relationship with HMRC and our team are experts at advising clients on the regulations. We are the Charity Retail Association’s chosen provider for their nation-wide Retail Gift Aid workshops.
Easy Reporting – Drowning in data? We provide insight, not just figures. Our easy-to-use dashboards and reports give our clients the information they need, when they need it. And as a free service we provide weekly flash sale reporting to give you an ‘at a glance’ overview of where you are relative to your peers in the wider sector.
Fully supported implementation for EPR Touch – With our expertise and ongoing support, our clients tell us it has never been simpler to upgrade to EPR Touch or change from another provider.
Advanced technology – Data is vital to your business and our clients know their data is safe with us. Securely transmitted and stored, our UK data centre is protected and tested regularly, with full back ups taken daily.
Integration with other systems – We have successfully integrated Eproductive technology with other management systems and are happy to work with you to find a suitable solution, if required.
Marie Egerton, Head of Retail at St Luke’s Hospice Sheffield, said of the service:
“We chose Eproductive and EPR Touch when we were moving from a previous EPOS supplier. They made the transition as smooth as possible for both the shop and central teams and we’ve been delighted with the level of support that they have given us at every stage”.
To find out more about EPR Touch and other Eproductive products and services – or to talk to any of our clients – call 01306 875 785 or email us