New partnership to provide joined up palliative care across Sandwell and West Birmingham

Categories: Care.

The hub, commissioned by Sandwell and West Birmingham Clinical Commissioning Group and located at Sandwell Hospital, will provide seven-day access to a wide range of services for people in their last year of life, including hospice beds, domestic support and specialist palliative care.

The hub is open 24 hours a day, seven days a week; patients can call any time day or night and speak to a nurse who can provide advice and support and refer them to other services if needed.

As part of the partnership, staff from Crossroads will work alongside clinical staff as part of the 24/7 urgent rapid response team and provide respite care, while Age Concern Birmingham will help in the delivery of domestic support and a home visiting advice and information service.

“We have built a central hub which acts as a one-stop-shop for patients, carers and healthcare professionals,” explained hub nurse manager and service lead Tammy Davies at the launch event.

“This will enable us to work directly with everyone who is involved in the care of patients to make plans and organise special care if necessary.

“Our ultimate goal is to provide the best support to patients and their family during a difficult time. We offer advice and support to cope with illness and refer patients and carers to whichever special care they need.”

Chief executive of Birmingham St Mary’s Hospice, Tina Swani said: “Birmingham St Mary’s Hospice is delighted with this unique opportunity to be involved with the Connected Palliative Care partnership.

“It is our belief that collaboration is central to ensuring individuals, families and carers come first and through partnerships like this we hope to improve end of life and palliative care for people living in Sandwell and West Birmingham. We look forward to reaching out to more local people to provide ‘hospice care for all’ and support whenever they need us, however they need us.”

John Taylor Hospice CEO Penny Venables added: “John Taylor Hospice has been providing expert care for local families for more than 100 years and we are delighted the Connected Palliative Care partnership now ensures we can extend that support to even more patients and their families.

“The partnership will have real benefits for people living in Sandwell and West Birmingham. Through Connected Palliative Care they will be able to access a ‘taylor-made’ package of care designed to meet their needs. Working together with the other partners in Connected Palliative Care we will look to provide seamless support which meets their individual needs.”

You can find out more about Connected Palliative Care service on the Sandwell and West Birmingham Hospitals NHS Trust website or follow them on Twitter @SwbConnectedPC

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