Celebrating Hospice Providers Successfully Earning Quality Connections Rings in 2021

Categories: Care and People & Places.

249 Hospice Organization Participated in Inaugural Year of NHPCO’s Innovative Quality Improvement Program

The National Hospice and Palliative Care Organization (NHPCO) is proud to share the names of member organizations that have earned rings in the inaugural year of its Quality Connections program. Launched by NHPCO in January of 2021, Quality Connections (QC) was designed to enhance the knowledge base, skills, and competency of hospice and palliative care professionals and providers for continuous quality improvement.

QC is structured around four fundamental pillars which are represented by four QC rings: Education, Application, Measurement, and Innovation.

“To simply say that a hospice organization is interested in quality is not enough. A hospice must demonstrate its commitment to patient- and family-centered care with measurable results and outcomes. One of the most effective ways to do this is through active participation in NHPCO’s Quality Connections,” said NHPCO President and CEO Edo Banach.  “As we share the results from the first year of Quality Connections, we are able to shine a light on hospice organizations that have made significant strides in improving their quality of care. This matters to patients, families, payers, and providers, and I congratulate the providers that participated.”

Of the hospice organizations that embarked on a continuous quality improvement journey last year, 116 programs earned rings reflecting their success in Quality Connections. Among those programs, 27 hospices have the distinction of achieving the top levels of earning three or four rings.

Earning Four Rings

  • Bluegrass Care Navigators
  • BridgingLife Hospice
  • BSA Hospice of the Southwest
  • Calvert Hospice, Inc.
  • Caring Circle
  • Delaware Hospice, Inc. – Delaware Office
  • Heart’s Way Hospice
  • HoriSun Hospice, Inc.
  • Hospice & Palliative Care Buffalo, Inc.
  • Lightways Hospice and Serious Illness Care (formerly Joliet Area Community Hospice)
  • Croix Hospice
  • UnityPoint Hospice, Cedar Rapids

Earning Three Rings

  • Caris Healthcare Hospice
  • Center for Hospice Care
  • Centra Hospice Farmville
  • Circle of Life Hospice
  • Hope Healthcare
  • Hospice of Hilo dba Hawaii Care Choices
  • Hospice of Humboldt
  • Hospice of the Chesapeake
  • Hospice of the Northwest
  • Partners In Home Care-Hospice
  • Serenity Hospice and Home
  • UnityPoint at Home
  • UnityPoint Hospice
  • VITAS Healthcare
  • VITAS Healthcare Chicago South

NHPCO salutes all the hospice programs that worked to demonstrate an organizational wide commitment to quality. For a full list of hospices earning quality rings of achievement, please see the NHPCO press release.

“For a hospice organization to be activity engaged with continuous quality improvement, commitment throughout the entire organization at all levels of staff is required,” said NHPCO Vice President of Quality Aparna Gupta. “And success should be celebrated at all levels within an organization with the reminder that the benefits are ultimately seen at the bedside of the person at the center of care.”

QC is a benefit of NHPCO provider membership. For organizations that already have an established quality improvement program, Quality Connections can build on and streamline what they already have in place. If a provider needs to enrich their quality improvement efforts, Quality Connections will provide the guidance and resources they need.

It is not too late for NHPCO provider members to enroll in Quality Connections for 2022. Follow the steps in the Quality Connections User Guide to enroll in the program and to start the quality improvement journey.

For their support of the Quality Connections program in 2021, NHPCO thanks its Gold Level Sponsors: Curitec and Optum Hospice Pharmacy Services, and Silver Level Sponsor ADVault, Inc.

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