Increasing the Standard for Workplace Excellence

Categories: People & Places.

Photo: Heart ‘n Home staff (L to R): Kristopher Stice, Amber Stice, Todd Stice, Sarah Stice, Galen Lee, Cindy Lee, Katrina Stice, Adam Stice.

Heart ‘n Home Hospice & Palliative Care (serving Idaho and Oregon) has been ranked as No. 42 among healthcare providers by Modern Healthcare’s 2018 Best Places to Work in Healthcare. Also, they were ranked as the second hospice only provider in the nation. Their ranking was revealed at the 2018 Best Places to Work Awards Gala in Texas. This identifies Heart ‘n Home as an outstanding employer in the healthcare industry on a national level and is the fifth year Heart ‘n Home has been recognized by Modern Healthcare. Heart ‘n Home also ranked fourth for both the healthiest and millennials awards.  Which combines fitness and fun, as well as appealing to millennials for freedom, mission, and technology. Modern Healthcare and its Best Places to Work in Healthcare award winners have accomplished much over the years, empowering healthcare organizations, and the people who work for them, to realize their full potential.

The Senior Leadership Team at Heart ‘n Home invest several hours and many resources in making Heart ‘n Home a place where people want to come to work, enjoy doing their jobs, and appreciate their co-workers. They believe happy employees cultivates happy patients, increasing patient satisfaction and care.  In fact, one of their family core values is Everyone’s a Leader, to which they provide training and leadership development institutes to increase confidence and competence aiding in achieving positive results.  Heart ‘n Home holds regular contests among its teams to increase employee engagement and fun.  Some which are “culture contests,” bringing employees together to create a lip sync video, movie trailer, children’s book, or even to complete a team scavenger hunt. They give out prizes, silly awards, and often times breakfast or lunches.

Todd Stice, Owner and Co-President shared, “Being in the Top 100 matters to us a great deal, we work hard at trying to serve our staff in a unique way that lets them know we care. This award represents the individuals that work here, they are understanding, loving, and forgiving of others. You do not win this award from a few great individuals, it comes from everyone on the team. We have been able to make the top 100 on several occasions, but this time was different. We broke into the top 50.  Additionally, this year Modern Healthcare received 40 percent more participants. After all these years we are still working hard to be better than we were yesterday.   Our staff, patients and families, and other healthcare professionals that work with our patients deserve our complete focus on being better and improving outcomes for them. Our patients deserve happy people coming into their homes. This award tells me we have happy people, and Senior Leadership will continue to work hard for them.”

Heart ‘n Home opened in March 2004 with only a handful of employees and now they employ nearly 200 individuals throughout Idaho and Oregon. They bring their services to patients, in their place of residence, which includes Physician Support, 24-hour On Call Nursing Care, Hospice CNAs, Medical Social Services, Trained Volunteers, and Spiritual Care Providers. Each serving with a mission of affirming life by providing emotional, physical, and spiritual support.