Why did you decide to work at Knysna Sedgefield Hospice?
- I decided to work in palliative care because it seemed like a way to complete the circle of all the other aspects of nursing that I have been involved in.
- I worked in a hospital where the attention was on physical problems. By contrast, palliative care offers the opportunity to focus on the whole patient.
- I was introduced to hospice by another nurse and I was hooked.
What makes you proud to work at hospice?
- I love to be part of the family and lift them up, with the appropriate use of humour.
- The organisation has policies and procedures in place.
- Vir baie mense is hospice die sonskyn daar buite (Translation from Afrikaans: “For many people, the hospice is the sunshine outside).
- We are well supported and organised – we can surprise people with the support we offer.
- Working in a team where everyone pulls in the same direction.
- What matters to me in my work is I am able to make a difference.
What is the most meaningful part of your work?
- Appreciation and positive feedback from patients and families.
- The contrast experienced by patients and families from a situation where a serious illness has resulted in being out of control and feeling a sense of chaos to the sense of order which comes after the hospice team becomes involved. The family becomes settled and the burden is lifted.
- I am amazed by the power of listening.
When we are at our best….
- There is a sense of accomplishment.
- Staff are able to go home and feel energised.