Joy In Work: A Discussion with Knysna Hospice’s Care Team

Categories: Care and People & Places.

Why did you decide to work at Knysna Sedgefield Hospice?

  • I decided to work in palliative care because it seemed like a way to complete the circle of all the other aspects of nursing that I have been involved in.
  • I worked in a hospital where the attention was on physical problems. By contrast, palliative care offers the opportunity to focus on the whole patient.
  • I was introduced to hospice by another nurse and I was hooked.

What makes you proud to work at hospice?

  • I love to be  part of the family and lift them up, with the appropriate use of humour.
  • The organisation has policies and procedures in place.
  • Vir baie mense is hospice die sonskyn daar buite (Translation from Afrikaans: “For many people, the hospice is the sunshine outside).
  • We are well supported and organised – we can surprise people with the support we offer.
  • Working in a team where everyone pulls in the same direction.
  • What matters to me in my work is I am able to make a difference.

What is the most meaningful part of your work?

  • Appreciation and positive feedback  from patients and families.
  • The contrast experienced by patients and families from a situation where a serious illness has resulted in being out of control and feeling a sense of chaos to the sense of order which comes after the hospice team becomes involved. The family becomes settled and the burden is lifted.
  • I am amazed by the power of listening.

When we are at our best….

  • There is a sense of accomplishment.
  • Staff are able to go home and feel energised.

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